Conversational AI Chatbot Development in 2026: From Q&A Bots to Autonomous Agentic Systems
In 2026, conversational AI chatbot development has shifted from simple intent-matching systems to autonomous, auditable agentic workflows. Enterprises are no longer deploying bots that merely answer questions — they are deploying agents that execute refunds, query internal databases, trigger workflows, and operate under regulatory scrutiny. The shift introduces architectural consequences: cost volatility, hallucination liability, logging … Read more